Contributed to backend platform modernization by integrating a caching microservice into Alexa+ service, enhancing content freshness guarantees and enables cross-request content caching to reduce backend load and latency for Alexa Echo show devices. Also participated in implementing the Classic Alexa notification design to align with legacy UX expectations.
Contributed to an enterprise-scale internal tooling platform supporting Alexa data scientists, data engineers, and business analysts by automating secure data transfer workflows and reducing manual copy-paste processes to minimize operational overhead and data leakage risk.